QBQ! La Pregunta Detras de la Pregunta (Spanish Edition),New

QBQ! La Pregunta Detras de la Pregunta (Spanish Edition),New

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This is the Spanish edition of John Miller's perennial favorite: 'QBQ! The Question Behind the Question'Have you ever heard questions like these?'Why do we have to go through all this change?' 'Why don't they communicate better?' 'When is someone going to train me?' 'Who dropped the ball?' 'When is that department going to do its job right?' 'When will someone share the vision?' 'Why is this happening to me?' 'When will we get more tools and better systems?'If so, QBQ! is the book for you and your organization.In today's business culture, the lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization or individual can achieve its goals, compete in the marketplace, fulfill its vision, or develop people and teams without personal accountability. The solution is an entirely new approach characterized by new thinking and behaviors where we no longer give lip service to teamwork, but ask, 'What can I do to contribute?' and 'How can I make a difference?' John G. Miller helps us make this happen. This new, hardhitting book from the author of Personal Accountability shows us all how to become more effective and successful. Using succinct, lighthearted stories and easytoread chapters, Miller gives us a practical method for putting personal accountability into daily action, which can bring astonishing results: Problems get solved, internal barriers come down, service improves, teamwork grows, and people adapt to change more quickly.In QBQ! The Question Behind the Question, John G. Miller presents a winning handbook you'll want to keep close by for situations requiring personal accountability. It's a terrific resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous value to our organizations and our lives by eliminating blame, complaining, and procrastination.

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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

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