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A comprehensive introduction and reference source, for managers working in companies attempting to gain ISO 9000/BS 5750 recognition of their quality system and developing a Total Quality Management culture. Key issues and current developments are explained, with the relative advantages and disadvantages of the alternative strategies objectively evaluated. Specialized techniques are explained with nonspecialists in mind, so that readers can assess the situation before discussing its managerial and technical implications. Annotation copyright Book News, Inc. Portland, Or.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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