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The purpose of the quality circle is not to improve the quality of life for working people. Like other of managements human relations tools, its function is to increase the quantity and quality of output by playing on the deflated selfesteem of workers. In any event, Katzan (visiting, U. of Fribourg, Switzerland) offers a practicum on the implementation of a quality circle, explaining principles, methods, and strategic planning. He does it quite well. (RC) Annotation copyright Book News, Inc. Portland, Or.
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