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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
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Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "howto" on the implementation of QFD, we went directly to the source Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.It includes: Using the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the preproduction. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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