Title
Quality in Tourism Higher Education in Brazil: The Voices of Undergraduate Students,Used
Delivery time: 8-12 business days (International)
This book was motivated by recent developments in the provision of tourism higher education in Brazil and by the author's experience as a lecturer in that country. The existing models of quality management in tourism higher education are critiqued and a focus on the student voice on quality is advocated as an alternative. The main aim was to fill in a gap in the literature and to provide a critique of quality in tourism higher education in Brazil based on the voices of students, how lecturers respond to those voices and the existing literature and models. In order to do so, two phases of fieldwork were conducted, one with undergraduate students and the other with their lecturers. The results were linked back to the key concepts discussed on the literature review to produce a critique of quality in tourism higher education in Brazil.
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For more information, please visit www.P65Warnings.ca.gov.
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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