Title
Quality Is Free: The Art of Making Quality Certain,Used
Delivery time: 8-12 business days (International)
A bestselling promoter of 'Quality' programs for businesses presents a case study showing how the ITT corporation saved $720 million dollars by adhering to his quality concepts. Reissue.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Frequently Asked Questions
- Q: What is the main focus of the book 'Quality Is Free'? A: The book 'Quality Is Free: The Art of Making Quality Certain' focuses on promoting quality programs for businesses, illustrating how companies can save substantial amounts of money by implementing effective quality management practices.
- Q: Who is the author of 'Quality Is Free'? A: The author of 'Quality Is Free' is Philip B. Crosby, a well-known advocate for quality management and practices.
- Q: What are the key concepts discussed in the book? A: Key concepts in the book include the importance of quality in business, cost savings through quality improvements, and practical applications of quality management principles.
- Q: How many pages does 'Quality Is Free' have? A: 'Quality Is Free' contains 270 pages, providing comprehensive insights into quality management.
- Q: What is the condition of the book being sold? A: The book is listed in 'Acceptable' condition, which may include signs of wear, but remains usable.
- Q: When was 'Quality Is Free' published? A: 'Quality Is Free' was published on January 1, 1980, and continues to be relevant in discussions about quality management.
- Q: What type of binding does the book have? A: The book has a mass market binding, making it convenient for readers.
- Q: Is there a specific edition of the book being offered? A: Yes, the edition being offered has a cover that is bent, which is noted in the product details.
- Q: What category does 'Quality Is Free' fall under? A: 'Quality Is Free' falls under the category of Quality Control, targeting professionals interested in quality management.
- Q: Can this book help in understanding quality management better? A: Yes, 'Quality Is Free' provides valuable insights and case studies that can enhance understanding of quality management principles and their practical application.