Title
Quality & Performance Excellence
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Delivering Cuttingedge Coverage That Includes The Latest Thinking And Practices From The Field, Quality And Performance Excellence, 8E Presents The Basic Principles And Tools Associated With Quality And Performance Excellence. Packed With Relevant, Realworld Examples, The Text Thoroughly Illustrates How These Principles And Methods Have Been Put Into Effect In A Variety Of Organizations. It Also Highlights The Relationship Between Basic Principles And The Popular Theories And Models Studied In Management Courses. The Eighth Edition Reflects The 201516 Baldrige Criteria And Includes New Boxed Features, Experiential Exercises, And Uptodate Case Studies That Give You Practical Experience Working With Realworld Issues. Many Cases Focus On Large And Small Companies In Manufacturing And Service Industries In North And South America, Europe, And Asiapacific. In Addition, Chapters Now Open With A ?Performance Excellence Profile? Highlighting A Recent Baldrige Recipient.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: How many pages does this book have? A: This book has four hundred ninety-six pages. It provides a comprehensive overview of quality and performance excellence.
- Q: What is the binding type of this book? A: The binding type is paperback. This makes it flexible and easy to handle for readers.
- Q: What are the dimensions of this book? A: The dimensions are seven point five two inches in length, one point two six inches in width, and nine point two five inches in height. These measurements make it a convenient size for reading.
- Q: How do I apply the principles in this book? A: You can apply the principles by following the real-world examples provided. The book illustrates various cases from different industries.
- Q: Is this book suitable for beginners? A: Yes, this book is suitable for beginners. It covers basic principles of quality and performance excellence in an accessible manner.
- Q: What age group is this book appropriate for? A: This book is appropriate for college-level students and professionals. It is designed for individuals interested in management and quality practices.
- Q: How should I store this book? A: Store this book in a cool, dry place. Keep it upright on a shelf to maintain its shape and condition.
- Q: Is this book safe for children? A: No, this book is not specifically designed for children. It is aimed at adults and college students studying management.
- Q: Can I clean this book? A: Yes, you can clean the cover with a dry cloth. Avoid using water or cleaning solutions that may damage the material.
- Q: What if my book arrives damaged? A: If your book arrives damaged, you can return it for a replacement or refund. Be sure to contact customer support for assistance.
- Q: How does this book compare to others in the field? A: This book offers unique insights into quality and performance excellence, reflecting the latest Baldrige criteria. It is highly regarded compared to others in the statistics category.
- Q: Is this book suitable for both manufacturing and service industries? A: Yes, this book covers examples from both manufacturing and service industries. It provides applicable insights for various organizational contexts.
- Q: Does the author have credibility in this field? A: Yes, the author, James Evans, is known for his expertise in quality management. His background ensures credible content.
- Q: What can I expect to learn from this book? A: You can expect to learn about the principles and tools associated with quality and performance excellence. The book includes case studies and practical exercises.
- Q: Are there exercises included in the book? A: Yes, the book includes experiential exercises. These activities help readers apply concepts to real-world situations.