Title
Raving Fans : Revolutionary Approach To Customer Service,New
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With A New Foreword By Ken Blanchard A Straightforward And Snappy Guide To Successful Customer Service From The Author Of The Bestselling The One Minute Manager. Raving Fans, In A Nutshell, Is The Advice Given To A New Area Manager On His First Day In An Extraordinary Business Book That Will Help Everyone, In Every Kind Of Organisation Or Business, Deliver Stunning Customer Service And Achieve Miraculous Bottomline Results. Raving Fans Is Written In The Parable Style Of The One Minute Manager And Uses A Brilliantly Simple And Charming Story To Teach How To Define A Vision, Learn What A Customer Really Wants, Institute Effective Systems, And Make Raving Fan Service A Constant Feature Not Just A Passing Fad. Business Is In The Midst Of A Service Crisis That Has Left Millions Of Disillusioned Customers In Its Wake. Raving Fans Includes Startling New Tips And Innovative Techniques That Can Help Anyone Create A Revolution In Any Workplace And Turn Their Customers Into Raving, Spending Fans.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the main theme of 'Raving Fans'? A: 'Raving Fans' focuses on a revolutionary approach to customer service, emphasizing the importance of defining a clear vision, understanding customer desires, and implementing effective systems to create exceptional service experiences.
- Q: Who is the author of 'Raving Fans'? A: The book is authored by Ken Blanchard, who is also known for his bestselling work 'The One Minute Manager'.
- Q: What is the publication date of 'Raving Fans'? A: 'Raving Fans' was published on January 1, 1998.
- Q: How many pages does 'Raving Fans' have? A: The book contains 160 pages.
- Q: Is 'Raving Fans' suitable for all types of businesses? A: 'Raving Fans' is designed to be applicable to various organizations and industries, offering insights that can help improve customer service in any business setting.
- Q: What format is 'Raving Fans' available in? A: 'Raving Fans' is available in a binding format that is listed as 'unknown binding'.
- Q: What type of writing style is used in 'Raving Fans'? A: The book is written in a parable style, similar to 'The One Minute Manager', using a simple and engaging story to convey its lessons.
- Q: What key concepts does 'Raving Fans' address? A: 'Raving Fans' addresses key concepts such as defining a vision, understanding customer needs, creating effective service systems, and maintaining high-quality customer service consistently.
- Q: Is 'Raving Fans' recommended for improving customer satisfaction? A: Yes, 'Raving Fans' provides innovative techniques and tips that can help enhance customer satisfaction and turn customers into loyal supporters.
- Q: What is the condition of the book 'Raving Fans' when purchased? A: 'Raving Fans' is available in new condition.