Title
Raving Fans : Revolutionary Approach To Customer Service,New
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With A New Foreword By Ken Blanchard A Straightforward And Snappy Guide To Successful Customer Service From The Author Of The Bestselling The One Minute Manager. Raving Fans, In A Nutshell, Is The Advice Given To A New Area Manager On His First Day In An Extraordinary Business Book That Will Help Everyone, In Every Kind Of Organisation Or Business, Deliver Stunning Customer Service And Achieve Miraculous Bottomline Results. Raving Fans Is Written In The Parable Style Of The One Minute Manager And Uses A Brilliantly Simple And Charming Story To Teach How To Define A Vision, Learn What A Customer Really Wants, Institute Effective Systems, And Make Raving Fan Service A Constant Feature Not Just A Passing Fad. Business Is In The Midst Of A Service Crisis That Has Left Millions Of Disillusioned Customers In Its Wake. Raving Fans Includes Startling New Tips And Innovative Techniques That Can Help Anyone Create A Revolution In Any Workplace And Turn Their Customers Into Raving, Spending Fans.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: How many pages does the book have? A: This book has one hundred sixty pages. It provides concise and impactful guidance on customer service.
- Q: What is the book's binding type? A: The binding type is unknown binding. This can vary based on the edition you purchase.
- Q: What are the dimensions of the book? A: The book measures seven point eight inches in length, zero point thirty-five inches in width, and five point zero eight inches in height.
- Q: Who is the author of this book? A: The author of this book is Ken Blanchard. He is also known for his bestselling title, The One Minute Manager.
- Q: What genre does this book belong to? A: This book belongs to the customer relations genre. It's focused on improving customer service in various organizations.
- Q: How can I apply the advice in this book? A: You can apply the advice by defining a clear vision, understanding customer needs, and implementing effective systems for service.
- Q: Is this book suitable for business beginners? A: Yes, this book is suitable for business beginners. It provides foundational concepts in a straightforward manner.
- Q: What age group is this book appropriate for? A: This book is appropriate for adults and teenagers. It addresses professional customer service practices.
- Q: How should I use the concepts from this book? A: You should use the concepts by integrating them into your customer service strategy and training staff accordingly.
- Q: What are the main themes of this book? A: The main themes include defining a vision, understanding customer desires, and establishing lasting customer service excellence.
- Q: How should I store this book? A: You should store this book in a cool, dry place. Avoid direct sunlight to preserve its condition.
- Q: Is this book safe for young readers? A: Yes, this book is safe for young readers. It contains no inappropriate content and focuses on customer service.
- Q: Can I return this book if I don't like it? A: Yes, you can return this book if you are not satisfied. Check the retailer's return policy for specifics.
- Q: What if the book arrives damaged? A: If the book arrives damaged, contact customer service for a replacement or refund. Keep your order confirmation handy.
- Q: How do I keep this book in good condition? A: Keep this book in good condition by avoiding spills and handling it gently. Use a bookmark to prevent spine damage.