Title
Reading and Writing in the Global Workplace: Gender, Literacy, and Outsourcing in Ghana,New
Delivery time: 8-12 business days (International)
Reading and Writing in the Global Workplace: Gender, Literacy, and Outsourcing in Ghana by Beatrice Quarshie Smithexplores the conditions that underlie the outsourcing of US dataprocessing work in Ghana. Here Beatrice Quarshie Smith describes the convergence and interplay of at least four different socioeconomic forces: (1) the digital and satellite technology enabling virtual environments for global outsourced dataprocessing; (2) the historical development of Ghana as a politicallystable Anglophone society with a relatively strong tradition of public education; (3) the neoliberal economic restructuring policies advanced by the World Bank and the International Monetary Fund; and (4) the ready availability of women seeking to enter the formal wage economy either to seek independence from their roles within traditional families, or in order to support their families. The authors comparative study of two distinctly different workplaces reveals significant insights about problems of organizational hierarchy and managementemployee relations in the crosscultural environments of outsourced business and IT process work. Through extensive interviews, the book sheds light on the educational backgrounds, daytoday struggles, fears, and aspirations of the workers. Quarshie Smith develops this multifaceted analysis with keen insights into the representational limitations and ethical responsibilities of the researcher. This pioneering study about outsourced dataprocessing work in West Africa opens up a new area for research and offers a fresh perspective from which to consider outsourcing in other regions of the globe.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.