Real Time: Preparing For The Age Of The Never Satistied Customer,New
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Real Time: Preparing For The Age Of The Never Satistied Customer,New
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Discusses The Ways In Which, Due To Modern Technology, Customers Expect Immediate Response, And Describes Companies Which Have Structured Themselves To Take Advantage Of These Developments
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the page count of this book? A: This book has two hundred and four pages. It provides an in-depth discussion on customer expectations in the modern age.
- Q: What are the dimensions of this book? A: The dimensions of the book are five point seven five inches in length, one inch in width, and eight point seven five inches in height.
- Q: What is the binding type of this book? A: This book is bound in hardcover. This durable binding is ideal for long-term use and frequent reading.
- Q: Who is the author of this book? A: The author of this book is Regis McKenna. He is known for his insights on marketing and customer relations.
- Q: What genre does this book belong to? A: This book belongs to the Management genre. It explores themes related to customer service and business strategy.
- Q: Is this book suitable for business leaders? A: Yes, this book is suitable for business leaders. It provides valuable insights into managing customer expectations in a tech-driven world.
- Q: How can I apply the concepts from this book? A: You can apply the concepts by implementing immediate response strategies in your customer service operations. The book offers practical examples from successful companies.
- Q: Is this book appropriate for beginners in management? A: Yes, this book is appropriate for beginners in management. Its accessible language and practical examples make it easy to understand.
- Q: Can this book help improve customer service? A: Yes, this book can help improve customer service. It discusses modern expectations and how companies can adapt to meet them.
- Q: How should I care for this hardcover book? A: To care for this hardcover book, keep it in a dry environment and avoid exposing it to direct sunlight. This will help preserve its condition.
- Q: Is there a warranty for this book? A: No, there is no warranty for this book. However, it can be returned if it arrives damaged.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you should contact the retailer for a return or exchange. They will provide instructions on how to proceed.
- Q: Can I gift this book to someone interested in business? A: Yes, this book makes a great gift for anyone interested in business. Its insights are relevant for both novices and experienced professionals.
- Q: What is the main theme of the book? A: The main theme of the book is the changing expectations of customers in the age of technology. It explores how businesses can adapt to these changes.
- Q: Does this book include case studies? A: Yes, this book includes case studies. These real-life examples illustrate how companies have successfully adapted to modern customer demands.
- Q: Is this book part of a series? A: No, this book is not part of a series. It stands alone as a comprehensive guide to understanding customer expectations.