Title
Reference and Information Services: An Introduction (Library and Information Science Text Series),Used
Delivery time: 8-12 business days (International)
This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios.Reference and Information Services is the goto textbook for MSLIS and iSchool courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics.The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, reader's advisory, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives.The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an indepth examination of information sources by typeincluding dictionaries, encyclopedias, indexes, and abstractsas well as by broad subject areas including government, statistics and data, health, and legal information. This second section introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'Reference and Information Services: An Introduction'? A: The book focuses on all phases of reference and information services, emphasizing strategies and scenarios relevant to modern practices while minimizing print reliance.
- Q: Who is the author of this textbook? A: The textbook is authored by Wong, who is an expert in the field of Library and Information Science.
- Q: What edition is this book? A: This is the sixth edition of 'Reference and Information Services: An Introduction'.
- Q: How many pages does this book contain? A: The book contains 768 pages.
- Q: Is this book suitable for professionals in the field? A: Yes, it serves as a helpful handbook for practitioners and is recognized as a textbook for MSLIS and i-School courses.
- Q: What topics are covered in the first half of the book? A: The first half covers reference services, techniques for service provision, reference interview ethics, instruction, and services to diverse populations.
- Q: What is discussed in the second part of the book? A: The second part offers an overview of the information life cycle, dissemination of information, and examines various information sources.
- Q: Does this textbook include practical exercises? A: Yes, the book features activity boxes that engage readers in real-life exercises to practice skills.
- Q: What perspectives are integrated into the textbook? A: The textbook consciously integrates critical theory and social justice perspectives, encouraging reflective thinking on field standards and practices.
- Q: When was this book published? A: The book was published on May 4, 2020.