Title
Reference and Information Services: An Introduction (Library and Information Science Text),Used
Delivery time: 8-12 business days (International)
A user favorite through four previous editions, the fifth edition of this classic text remains an ideal resource for anyone seeking to master the latest nuances in reference and information services. Edited by reference authority Linda C. Smith and Melissa A. Wong, the singlevolume work is presented in three parts. Part I focuses primarily on new ideas and methods for providing reference service. Part II shares information on how to evaluate and search on electronic sources and also examines the content, structure, and advantages of various types of print and electronic outlets. Part III explores the future of reference services.The book has been updated throughout to reflect the impact of fastchanging technology and the resulting changes in user behavior. Discussion of virtual/digital reference is now integrated throughout the services chapters, and the book now includes separate chapters on consortia and cooperation; marketing and promotion of reference services; readers' advisory services; business, health, and legal sources; and primary and archival sources. In addition, you'll find more emphasis on responding to the needs of specific populations, including children and young adults.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'Reference and Information Services: An Introduction'? A: The book primarily focuses on new ideas and methods for providing reference service, evaluating and searching electronic sources, and examining the content and advantages of various print and electronic outlets.
- Q: Who are the authors of this book? A: The book is edited by reference authorities Linda C. Smith and Melissa A. Wong.
- Q: How many pages does this book contain? A: The book contains a total of 896 pages.
- Q: What edition is this book? A: This is the fifth edition of the book.
- Q: When was this book published? A: The book was published on August 29, 2016.
- Q: Is this book suitable for beginners in library and information science? A: Yes, the book is designed as an ideal resource for anyone seeking to master the latest nuances in reference and information services, making it suitable for beginners.
- Q: What topics are covered in the book regarding digital reference services? A: The book integrates discussions on virtual/digital reference throughout the service chapters, addressing its impact on user behavior.
- Q: Does the book provide information on marketing reference services? A: Yes, there are dedicated chapters that explore marketing and promotion of reference services.
- Q: What specific populations does the book address? A: The book emphasizes responding to the needs of specific populations, including children and young adults.
- Q: What type of binding does this book have? A: This book is available in paperback binding.