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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
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Successful communication in the workplace has attracted considerable attention from both academics and practitioners of various fields and professions. Making requests of colleagues of different ranks and cultural backgrounds clearly and tactfully is one of the essential skills for successful workplace communication. This book sketches a challenging multiperspective framework for analysing request emails exchanged among professionals in the workplace. It discusses the ways email senders could effect request compliance and achieve other purposes like constructing desirable personal identities and managing rapport. This book will be an essential text for all students of professional communication, discourse analysis, and systemic functional grammar. It will also be an excellent reference for professionals who need to communicate with others via emails.
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