Title
Responding to Resistance: Thirty Strategies to Manage Conflict in Your School (An Educational Leadership Guide to Conflict Manag,New
Delivery time: 8-12 business days (International)
Educational leadership is never conflict free. In Responding to Resistance, author William A. Sommers acknowledges this reality and presents school and district leaders with a set of wideranging response strategies. Whether a conflict involves staff, students, parents, or other stakeholders, this book will help you address it openly, decisively, and efficiently, so you have more time to focus on what matters most: improving learning in your school community.Use this resource to obtain approaches and guidance for managing persistent problems when other strategies do not seem to work: Become familiar with five primary causes of conflict and four dangers of ignoring conflict. Gain foundational communication skills for clarifying issues and defining problems. Discover conflict resolution strategies for teams, individuals, and large groups. Understand the research and expertise that support each response strategy. Learn from realistic vignettes that illustrate common conflicts in schools and how a leader might react effectively to overcome resistance to change.Contents:Introduction: Whats the Real Problem?Chapter 1: Foundational SkillsChapter 2: Strategies for Working With TeamsChapter 3: Strategies for Working With IndividualsChapter 4: Strategies for Working With Large GroupsChapter 5: Strategies for When Nothing Seems to WorkConclusionReferencesIndex
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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