Retaining Your Foodservice Employees: 40 Ways To Better Employee Relations

Retaining Your Foodservice Employees: 40 Ways To Better Employee Relations

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Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two titles are Staffing Your Foodservice Operation and Disciplining Your Foodservice Employees. Employee turnover represents a major concern for foodservice operatorsparticularly when you consider that half of all restaurant employees leave their jobs within the first 30 days. With firings or resignations come costs: expenses for recruiting and training a new candidate as well as overtime costs incurred while the position is vacant. And beyond the immediate dollar loss, high employee turnover reduces employee morale and job performance, which can result in a significant loss of customersand profits. Retaining Your Foodservice Employees recognizes that successful foodservice operations can no longer treat employees as disposable assets, especially in light of todays dwindling pool of workers. This quickreference guide shows you a wide range of strategies for increasing a staff members employment period and keeping turnover to a minimum. This innovative volume identifies what todays employees want out of their jobs. Youll get a clear understanding of workers needs that include interesting work a manager who respects, trusts, and cares about them clearly communicated performance goals good pay and benefits and comfortable working conditions. Youll also find specific actions you can take to meet these employee needs such as listening to your employees, coaching them for better performance, and using your supervisory skills to encourage positive, motivational teamwork. Youll learn how to inform and involve employees and use reward programs and career ladders to retain productive employees. Practical worksheets at the end of each chapter help you idenfityand correctspecific areas where your business can improve. Actual onthejob examples of improved communication and successful reward programs will help you generate ideas that you can apply to your own program. As a complete guide to a critical industrywide problem, Retaining Your Foodservice Employees will be essential reading for all commercial and institutional foodservice managers and owners.

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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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