ROI of Software Process Improvement: Metrics for Project Managers and Software Engineers,New

ROI of Software Process Improvement: Metrics for Project Managers and Software Engineers,New

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An indispensable addition to your project management, software engineering or computer science bookshelf, this book illuminates and simplifies otherwise complex topics in ROI. It presents extremely simple, but powerful metrics, models, and methods for designing professional business cases and providing hardhitting economic justification. It explores the most popular international methods, models, and standards for software process improvement. The author's practical tutorial on the costs, benefits, and ROI of software process improvement is a souptonuts guide that helps readers rapidly master powerful concepts. Rico demystifies esoteric concepts in ROI and provides a selfcontained tutorial of ROI methods for novices as well as economic experts and a treasuretrove of value adding economic data which is missing from popular texts. The ROI of Software Process Improvement features a number of free downloads to help continue the learning process outside the pages of the book.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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