Root Cause Analysis: Simplified Tools and Techniques, Second Edition,New

Root Cause Analysis: Simplified Tools and Techniques, Second Edition,New

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This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easytofollow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates (that can also be found on an accompanying CDROM). The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief languagealmost keywordsand the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics. The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. Contents: Chapter 1 Practical Problem Solving Chapter 2 Root Cause Analysis Chapter 3 Tools for Problem Understanding Chapter 4 Tools for Problem Cause Brainstorming Chapter 5 Tools for Problem Cause Data Collection Chapter 6 Tools for Problem Cause Data Analysis Chapter 7 Tools for Root Cause Identification Chapter 8 Tools for Root Cause Elimination Chapter 9 Tools for Solution Implementation Chapter 10 How to Select the Right Tool Chapter 11 Example Cases Further Reading and Additional Resources Index

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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