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Sailing Through Six Sigma Book & CD Set,Used
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Now get a great book with an electronic version! Sailing Through Six Sigma is the most userfriendly and comprehensive guide for implementing the Six Sigma performance improvement process. By the same authors of The Memory Jogger(tm) series, this book AND ebook(CDROM) set brings both the 'Art' and 'Science' of Six Sigma and is a great 'howto' book: 'How managers can implement it to improve their organization' AND 'How teams can improve processes using the DMAIC model.' Use it as a training guide, course prereader, or handy desktop and computer reference source. The ebook includes everything in the book PLUS has 'active' hyperlinks to hundreds of pages of additional resources, definitions, construction steps and examples that allow the reader to dig deeper into information that's comprehensive, yet userfriendly.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.