Title
Sales Management: Building Customer Relationships and Partnerships,New
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Sales Management: Building Customer Relationships and Partnerships is designed to cover all of the basic topics in sales management while emphasizing customer loyalty, customer relationship management, and the effects of technology on the sales function. Because of advances in telecommunications technology, the traditional role of sales managers is evolving toward managing sales people across multiple channels that contact and service customers through a variety of methods. The text reflects current trends and is designed to prepare students for the additional management responsibilities they are likely to encounter in the real world.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the page count of the book? A: The book contains five hundred sixty pages. This comprehensive length covers essential topics in sales management and customer relationships.
- Q: What are the dimensions of the book? A: The book measures eight inches in length, one inch in width, and ten inches in height. These dimensions make it a standard-sized hardcover edition.
- Q: What type of binding does the book have? A: The book is bound in hardcover. This binding style offers durability and longevity, making it suitable for frequent use.
- Q: Who is the author of this book? A: The author of the book is Joe F. Hair. He is known for his expertise in marketing and sales management.
- Q: What is the main focus of the book? A: The book focuses on building customer relationships and partnerships. It emphasizes the importance of customer loyalty and technology in sales.
- Q: Is this book suitable for beginners in sales management? A: Yes, the book is suitable for beginners. It covers basic topics necessary for understanding sales management.
- Q: How can I use this book for my studies? A: You can use this book as a primary textbook for sales management courses. It provides foundational knowledge and practical insights.
- Q: Is this book relevant for advanced sales professionals? A: Yes, the book is relevant for advanced professionals. It discusses trends and challenges faced by modern sales managers.
- Q: What topics does the book cover? A: The book covers topics like customer relationship management, loyalty, and technology's impact on sales. It prepares readers for real-world management roles.
- Q: How should I care for this hardcover book? A: To care for the book, store it in a cool, dry place and avoid exposure to direct sunlight. This will help preserve its condition.
- Q: Is this book safe for all age groups? A: Yes, the book is suitable for all age groups interested in sales management. It contains no adult content.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you should contact customer service for a return or replacement. Most retailers have policies for damaged items.
- Q: Can I find this book in digital format? A: Yes, the book is available in digital format. Check your preferred online bookstore for availability.
- Q: What makes this book stand out from others in marketing? A: This book stands out due to its focus on customer relationships and the integration of technology in sales management.
- Q: Is there an index at the back of the book? A: Yes, the book includes an index. This feature helps readers easily locate specific topics and concepts.
- Q: Does this book include case studies? A: Yes, the book includes case studies. These real-world examples illustrate key concepts in sales management.