Title
SAP CRM,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
Discover SAP CRM provides managers, consultants, power users, and aspiring users with a detailed guide to all things CRM, including what it is, why SAP CRM is important, and what the many application interfaces are (Call Center, ECommerce, Mobile, and Channel). The book covers the core areas of CRM, including marketing, sales, and service, and it explains the different ways SAP CRM can be used and integrated into a business. Readers will also learn about the technology and tools behind CRM (Netweaver, Web Services, Business Server Pages, Java, ABAP, etc.), and explore the various user access modes used to utilize the applications (desktop, laptop, tablet PC, PDA, & smartphone). In addition, theyll find out about how other companies are successfully using CRM analytics, industry vertical industry solutions, and their best practices for implementation.Topic Highlights:Marketing, Sales, & Service Interaction Center Web Channels Mobile Applications Partner Channel Management SAP Technology Master Data Industry Verticals
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.