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This book provides IT managers and decision makers with a detailed guide to SAP Enterprise Support. Using a topdown approach, the book begins by explaining why Enterprise Support was introduced, and then details the concrete benefits and concepts of Enterprise Support. It teaches you how and why to use Enterprise Support and covers the new services that have been included in the portfolio. This is the one book you need to really understand what SAP Enterprise Support can do for your organization.This 2nd edition has been updated and significantly extended. New topics include the KPI measurement platform, the updated SAP Solution Manager strategy, and everything you need to know about choosing between different support models.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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