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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
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Sale & Press
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As companies cut back on their field reps and facetoface contact becomes rare, sales success increasingly means selling on the phone. Whether you're a seasoned telesales professional or a newcomer just pulled in from the field, Selling to Anyone Over the Phone is the one book that will radically improve your sales numbers, no matter what the product or how bad the economy.This completely revised edition takes a noexcuses, handson approach, from generating better leads to finetuning your message to partnering with decision makers. And it's packed with allnew chapters on using cuttingedge technologysuch as delivering engaging presentations via webinars and teleconferencing as well as composing text messages that are appropriate and effectiveand on communicating with people from diverse cultures and countries to close more deals.Updated chapters include new material on establishing ongoing trust relationships over the phone, as well as sample conversations that clearly show what works and what doesn't; valuable insider tips, such as a simple trick that guarantees your appointments won't be cancelled; lists of "freeze questions" to avoid; sidebars on a "greener way to do business"; "talk tip" features from one of the hottest sales trainers today; and much more.Don't get stuck in bad habits that prevent you from reaching your goals. Instead, let this new edition of a bestselling sales classic give you the specific tactics you need for talking (and listening) your way to success!
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