Title
Service And Procedures In Bureaucracy: A Case Study (Minnesota Archive Editions),Used
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Product Description Service and Procedures in Bureaucracy was first published in 1956. Minnesota Archive Editions uses digital technology to make longunavailable books once again accessible, and are published unaltered from the original University of Minnesota Press editions.Large, complex systems of organization, such as government bureaus, giant corporations, and massive trade unions, play a decisive role in the daily lives of millions of people and exert an important influence upon national and even international affairs. This gives major sociological significance to the bureaucratic organizations of such groups.The research reported here was undertaken to test two widespread beliefs about modern, largescale organizations, and the findings point to modifications in what has been regarded as the classic sociological concept of bureaucracy.Does the personnel in bureaucracies commonly substitute rulefollowing, preoccupation with procedure, for the intended service purpose of the organization? And are bureaucracies characterized by impersonality, that is, detachment of office from individual, so that relations are between offices rather than between individuals? These are the questions the authors sought to answer in their study of the Louisiana Division of Employment Security. They observed employees working at their jobs, conducted interviews, administered questionnaires, and studied the official documents and records of the organization.Here is a picture of bureaucracy in real life that will provide valuable insight to those actively concerned with administration and personnel problems, as well as to students in the social sciences. From the Back Cover Minnesota Archive Editions uses digital technology to make longunavailable books once again accessible to scholars, students, researchers, and general readers. Rich with historical and cultural value, these works are published unaltered from the original University of Minnesota Press editions. The books offered through Minnesota Archive Editions are produced in limited quantities according to customer demand and are available through select distribution partners.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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