Title
Service at It's Best: WaiterWaitress Training : A Guide to Becoming a Successful Server,Used
Delivery time: 8-12 business days (International)
Designed for results and accountability, this #1 competencybased training guide covers everything a waiter or waitress needs to know to be successful in the today's dynamic and competitive restaurant industryall organized within selfcontained chapters that flow in a logical sequence and establish a stepbystep procedure for understanding and learning appropriate server skills. Discusses the occupational advantages and disadvantages of the job, along with job qualifications and descriptions or advancement opportunities for servers. Explains basic table settings for breakfast, lunch and dinner, and includes 25 tips for proper table service, such as the correct procedures for loading and carrying trays and techniques of carrying multiple plates. Explains wine varietals, as well as other spirits, cocktails, and coffees, and presents stepbystep illustrations of correct serving procedures. Covers current technology applications and their benefits, including table service management, guest paging system, product management software, handheld touchsystem terminal, server paging system, twoway radio, restaurant web sites, and other software technology used in the business. Shares the successful experiences of ten servers from across the United States. Appendices offer a handy reference source for common menu terms, wine terminology, spirit brands and related cocktails, ales, lagers, and nonalcoholic beers. For restaurant food server training programs in the hospitality, travel and tourism industries; also a handy reference manual for specific service questions.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of the book 'Service at It's Best: Waiter-Waitress Training'? A: The book focuses on competency-based training for waiters and waitresses, providing essential skills and knowledge necessary for success in the restaurant industry.
- Q: How many pages does the book contain? A: The book contains 199 pages.
- Q: What topics are covered in this training guide? A: It covers various topics such as table settings, proper service techniques, wine and spirits knowledge, and current technology applications in the restaurant industry.
- Q: Is this book suitable for beginners in the hospitality industry? A: Yes, the book is designed for individuals at all levels, including beginners, and serves as a comprehensive guide to becoming a successful server.
- Q: Who is the author of 'Service at It's Best'? A: The author of the book is Edward E. Sanders.
- Q: What is the item condition of the book? A: The book is listed as being in mint condition.
- Q: When was 'Service at It's Best' published? A: The book was published on January 1, 2001.
- Q: Does the book include tips for effective service? A: Yes, the book includes 25 tips for proper table service and other important aspects of serving.
- Q: Are there any appendices in the book? A: Yes, the appendices provide a handy reference for common menu terms, wine terminology, and other related information.
- Q: What type of binding does the book have? A: The book is available in paperback binding.