Title
Service Business Models In The Machine Tool Industry: A CustomerSupplier Perspective,Used
Delivery time: 8-12 business days (International)
Industrial services are becoming a fundamental competitive pillar for technology providers. They enable differentiation strategies that are the source of sustainable advantage for suppliers. On the other side, they are the key to deliver superior value to manufacturers that through services can adopt latest technologies and extract the maximum potential out of them. However, business model innovation that is required to offer and manage industrial services is a complex process that companies often fail to implement. By taking a multidisciplinary view and a business to business marketing approach, this book investigates the diffusion of service business models in the machine tool industry, analysing challenges and barriers from a customersupplier perspective. Multiple sources and research methodologies are combined to study business model innovation mechanisms and relevant variables, leading to a comprehensive framework which contributes to the research progress in this field.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.