Author
Bindng
Service Etiquette, 5th Edition
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
This allnew 5th edition of the venerable Service Etiquette cements the guides reputation as the definitive resource of military protocol. International protocol experts Cherlynn Conetsco and Anna Hart have totally rewritten the book, expanding its scope and intended readership from military officers and military spouses to all levels of the military, government, and business professionals. With fortyplus years of collective experience, they are recognized masters in modern etiquette and civility.Universally applicable, the new edition is a highly readable, multicultural courtesy and planning manual that provides entrylevel professionals with a wealth of handson detail and vital skill sets. To seasoned military leaders and corporate executives, it offers useful insights in refining social and business models for a diverse selection of both domestic and international constituencies. Throughout the reference, Conetsco and Hart share fascinating insights, the latest official information, and modern civility advice. They introduce new material covering international guest and host etiquette, including manners at the global dinner table, public use of personal electronic devices and email manners, and essential protocol during government ceremonies, business receptions, and highprofile visits. They spotlight individual responsibilities, such as proposing toasts and navigating receiving lines, in detail. Seating plans are included for conference rooms, auditoriums, and dining tables. There are checklists and stepbystep scripts for organizing a Dining In or a Fallen Comrade observance. For fast reference, the first page of each chapter includes a box listing key points covered. To keep the guide user friendly, boxes with pertinent questions and answers appear throughout the text.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.