Service Quality: A Case Study of Stock Broking Firms: Analytical Study of Service Quality Models,Used

Service Quality: A Case Study of Stock Broking Firms: Analytical Study of Service Quality Models,Used

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This book explains the recent scenario of stock broking firms in India.It helps to identify the service quality Gaps in the stock broking firms and to study the reasons for the longevity of consumers associated with the stock broking firms.It will help the stock broking firms to improve the service quality and helps in understanding the customers expectations regarding the service quality. In this book the Descriptive Research Study has been used. The basic aim is to gain familiarity and to achieve new insights along with describing the existing facts.In the present work, the author have made use of primary data collected through questionnaire and for secondary data, author has also used information available on various webportals. A lot of statistical tools and techniques are used according to the requirement of the study.

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We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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