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Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
This study gives an overview of service quality among two groups of staff, on and offthejob trained employees in Iran's hotels. It investigates causes of weakness in delivering high service quality. A qualitative research conducted with case study based on 20 semistructured interviews concludes that the knowledge content of onand offthejob trained group is different with each other. The study concludes with some highend recommendations to staffs, managers in hotels, authorities in hotel universities and institutes as well as to future researchers.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.