Title
Silence Kills: Speaking Out and Saving Lives,Used
Delivery time: 8-12 business days (International)
The dozen personal essays in this collection, from patients and their caregivers, nurses, social workers, and physicians, address the devastating human results that can occur from a lack of communication and understanding among those in the health care profession. Medical errormuch of it traceable to simple lack of communicationcosts billions of dollars each year, in addition to the less quantifiable costs of the loss of trust in doctorpatient relationships and the decline in morale among health care professionals.These powerful stories illustrate the need to find ways to break these potentially lethal silences. In 'Mrs. Kelly,' a doctor obeying his superior's order sends a man home from the emergency room against his better judgment, agonizes over his decision, and later calls the man's widow to apologize. In 'In Praise of Osmosis,' a criticalcare nurse pressures a hospital's hierarchy to authorize the continuous renal replacement therapy her patient needs to prevent imminent and irreversible damage to his kidneys. In 'You Have the Right to Remain Silent,' an inmate's sister must fight her way through miles of red tape to get treatment for the HepatitisC her brother contracted in prison.Inspired by groundbreaking research by VitalSmarts, a global leader in organizational performance and leadership, and the American Association of CriticalCare Nurses (AACN), and supported by the Jewish Healthcare Foundation, Lee Gutkind, editor of the journal Creative Nonfiction, has collected the essays in this volumewith the hope that these voices, speaking out, taking action and risks, will inspire others to make changes that will improve communication within our troubled health care system.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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