Title
Social Media in the Public Sector Field Guide: Designing and Implementing Strategies and Policies,Used
Delivery time: 8-12 business days (International)
Stocked with reallife examples and case studies, this book explores myriad social media tools and provides stepbystep guidance on how to implement them based on mission, goals, and strategy. Written in a jargonfree and accessible style, the book is a goto resource for anyone in government who wants to put the power of social media to work for their organization.Praise for Social Media in the Public Sector Field Guide"Twitter and Facebook and Blogs, Oh My! In this bewildering new field of social media, Mergel and Greeves expertly provide practical advice for governments to harness the power of these new online services."Bill Schrier, deputy director, Center for Digital Government, eRepublic.com; former CTO (CIO), City of Seattle"This is simply a mustread book for anyone interested in or involved with social media in the public sector. The authors take a refreshing and original approach supported by excellent examples regarding the evolving role social media is playing and can play in government. I cannot think of two better experienced authors to help guide us through the new realities of social media in government."Dr. Alan R. Shark, executive director, Public Technology Institute; assistant professor, Rutgers University School of Public Affairs and Administration"In the local government sector there seem to be three schools of thought regarding social media: I've got a Facebook pagelet's jump right in!, Not happening on my watch!, and Who cares? This field guide is perfect for any of the above, as it provides practical applications and rationale for why local government needs to connect with people where they arewhich is on the Internet. Our association of nearly 500 innovative local governments knows that Mergel and Greeves are the perfect authors for this musthave tutorial."Karen Thoreson, president and chief operating officer, Alliance for Innovation"Every day on GovLoop.com, our network of 60,000 government leaders share best practices and ask questions about using social media in government. I've often been asked by members for a good reference to help them get going on their federal, state, or local government social media programs. I never had an answernow I do: This field guide is the goto resource to ensure your social media programs deliver real mission results. Mergel and Greeves are experts in the fielda blend of research and realworld experience to get you to where you need to go."Steve Ressler, founder and president, GovLoop.com
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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