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Traditionally, qualitative software assessments and quantitative benchmarking have been performed separately if at all. Moreover, many quantitative benchmarks have been proprietary secrets. Now, worldrenowned authority Capers Jones has integrated qualitative and quantitative approaches into the first complete methodology for identifying best and worst software development practices. Readers will discover more effective ways to leverage assessment techniques such as the Capability Maturity Model (CMM); learn the best benchmarks and metrics; and link quantitative benchmarks to qualitative assessments. The methodology presented in this book gives developers and managers a powerful new way to project and evaluate the productivity and quality improvements associated with changes in software processes. The result: better quality, achieved more quickly and at lower cost.
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