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Despite the emergent of a large number of software quality improving techniques, in practice people tend to use the valueneutral approaches in software quality analysis and achievement. Based on the literature survey and empirical results, the traditional views of software quality often lead to stakeholder unsatisfactory outcomes even if sometimes an almost zerodefect product is delivered. The reason is that different systems have different successcritical stakeholders, and even for the same system these stakeholders may depend on it in different ways. There are no universal one sizefitsall software quality metrics to optimize and we need to balance stakeholders different value propositions on software quality attributes. Thus, there is an increasing need for stakeholder/value based approaches to software quality modeling and its achievement monitoring and control. A ValueBased Software Quality Analysis framework is being suggested through this book, which consists of the definitions, metrics, model, and process to address various aspects of software and system quality analysis and achievement using valuebased approaches.
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