Title
Step Up and Lead,Used
Delivery time: 8-12 business days (International)
In his new book Step Up and Lead, Frank Viscusoauthor, speaker, and career deputy chiefshares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this new book is considered mustread material for anyone who is ready to step up and lead!
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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main focus of the book 'Step Up and Lead'? A: The book focuses on effective fire service leadership, highlighting essential traits, skills, and the importance of customer service for successful leaders.
- Q: Who is the author of 'Step Up and Lead'? A: The author is Frank Viscuso, who is a career deputy chief, speaker, and experienced in fire service leadership.
- Q: What is the publication date of 'Step Up and Lead'? A: The book was published on March 25, 2013.
- Q: What type of binding does 'Step Up and Lead' have? A: The book is available in hardcover binding.
- Q: How many pages are in 'Step Up and Lead'? A: The book contains 271 pages.
- Q: What condition is the book 'Step Up and Lead' in? A: The book is brand new.
- Q: What category does 'Step Up and Lead' fall under? A: The book is categorized under Fire Science.
- Q: Is 'Step Up and Lead' suitable for new fire service leaders? A: Yes, the book is designed to help individuals at all levels who are ready to step up and lead in the fire service.
- Q: Does 'Step Up and Lead' cover customer service in the fire service? A: Yes, the book discusses the importance of customer service as a key component of effective fire service leadership.
- Q: What edition of 'Step Up and Lead' is available? A: The book is available in its first edition.