Success Factors in Information Systems Outsourcing: Road from Initial Failure to Ultimate Success,Used

Success Factors in Information Systems Outsourcing: Road from Initial Failure to Ultimate Success,Used

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In the literature, outsourcing projects are mainly examined for setting fundamental theories related with the success criteria in Information Systems (IS) outsourcing. When we further investigate the projects stated in the literature, we can see that they are mainly from developed countries, usually focusing on one side (success or failure) and reflecting an example from either single or multi vendor relationship (not both). In this book, you will find a comprehensive literature review for the analysis of main success factors in IS outsourcing in all over the world but more importantly the analysis of an interesting case study from a developing country, Turkey. The case is remarkable for all professionals who want to analyze both the success and failure factors of IS outsourcing since after a bright start, the project was almost terminated but later it started again and finished successfully. In addition to this characteristic, the study also gives us an opportunity to investigate both multi vendor and single vendor outsourcing relationships due to the change in the number of vendors during the life of the project.

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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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We accept payments with :
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