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Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Business Intelligence (BI) is among the top 5 priorities of CIO technology priorities for providing improvement on decision making and operational efficiencies that drive topline revenue and bottomline profitability, yet few studies have assessed its practices in general and critical success factors in particular. Although plenty of guidelines for implementation exist, few have been subjected to empirical testing. In order to better understand success determinants and their effect on business intelligence implementation success, a crosssectional survey was conducted with it professionals and business users from nine organizations of different industries in Malaysia. Questionnaires were distributed to examine the success determinants of business intelligence implementation based on their experiences. Since different organizations may have different objectives or emphases in their business intelligence initiatives, the results are useful in identifying the top rated success determinants that need attention and thus provide a basis for prioritizing those determinants. The results also suggest several promising directions for continued research on data warehousing success.
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