Supervision In The Hospitality Industry

Supervision In The Hospitality Industry

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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
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Supervision In The Hospitality Industry, Ninth Edition, Is A Comprehensive Primer Designed For Beginning Leaders, New Supervisors Promoted From An Hourly Job, And Students Planning For Careers In The Hospitality Industry. Covering Each Essential Aspect Of Firstline Supervision, This Marketleading Textbook Helps Readers Develop The Practical Skills And Knowledge Necessary For Effectively Supervising Hospitality Workers At All Levels Of An Organization, Including Cooks, Servers, Bartenders, Front Desk Clerks, Porters, Housekeepers, And Janitorial Staff. Topics Include Planning And Organizing, Communication, Recruitment And Team Building, Employee Training, Performance Effectiveness, Conflict Management, And More.The Text'S Unique Approach To Leading Human Resources Combining Fundamental Leadership Theory And The Firsthand Expertise Of Hospital Industry Professionals Enables Readers To Master Concrete, Resultsdriven Leadership Methods And Overcome The Everyday Challenges Faced In The Real World. Principles Of Good Leadership And Supervision Are Presented In Clear, Easytounderstand Language And Are Reinforced By Numerous Examples, Case Studies, Discussion Questions, And Activities. The Ninth Edition Of Supervision In The Hospitality Industry Remains The Ideal Text For Students And Practitioners Alike, Delivering A Basic Yet Comprehensive Knowledge Of The Different Elements Of The Supervisor'S Job While Helping Develop The Leadership Qualities Needed To Succeed As A Hospitality Professional.

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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

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