Supervision In The Hospitality Industry

Supervision In The Hospitality Industry

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SKU: DADAX1119749204
UPC: 9781119749202
Brand: Wiley
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Supervision In The Hospitality Industry, Ninth Edition, Is A Comprehensive Primer Designed For Beginning Leaders, New Supervisors Promoted From An Hourly Job, And Students Planning For Careers In The Hospitality Industry. Covering Each Essential Aspect Of Firstline Supervision, This Marketleading Textbook Helps Readers Develop The Practical Skills And Knowledge Necessary For Effectively Supervising Hospitality Workers At All Levels Of An Organization, Including Cooks, Servers, Bartenders, Front Desk Clerks, Porters, Housekeepers, And Janitorial Staff. Topics Include Planning And Organizing, Communication, Recruitment And Team Building, Employee Training, Performance Effectiveness, Conflict Management, And More.The Text'S Unique Approach To Leading Human Resources Combining Fundamental Leadership Theory And The Firsthand Expertise Of Hospital Industry Professionals Enables Readers To Master Concrete, Resultsdriven Leadership Methods And Overcome The Everyday Challenges Faced In The Real World. Principles Of Good Leadership And Supervision Are Presented In Clear, Easytounderstand Language And Are Reinforced By Numerous Examples, Case Studies, Discussion Questions, And Activities. The Ninth Edition Of Supervision In The Hospitality Industry Remains The Ideal Text For Students And Practitioners Alike, Delivering A Basic Yet Comprehensive Knowledge Of The Different Elements Of The Supervisor'S Job While Helping Develop The Leadership Qualities Needed To Succeed As A Hospitality Professional.

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

  • Q: What are the dimensions of 'Supervision in the Hospitality Industry'? A: The book measures eight point four inches in length, zero point seventy-one inches in width, and ten point eight inches in height. These dimensions make it a convenient size for both reading and storage.
  • Q: How many pages does this book contain? A: The book contains four hundred pages. This length provides a comprehensive overview of first-line supervision in the hospitality industry.
  • Q: What type of binding does this book have? A: This book is available in paperback binding. This type of binding is lightweight and flexible, making it easy to handle.
  • Q: Who is the author of 'Supervision in the Hospitality Industry'? A: The author is John R. Walker. He is well-regarded in the field of hospitality education and brings valuable insights to the text.
  • Q: What topics does this book cover? A: The book covers various topics including planning, communication, team building, and conflict management. These topics are essential for effective supervision in hospitality settings.
  • Q: Is this book suitable for beginners in the hospitality industry? A: Yes, this book is designed for beginning leaders and new supervisors. It serves as a comprehensive primer for those starting their careers in hospitality.
  • Q: How can I apply the knowledge from this book? A: You can apply the knowledge by implementing the leadership methods and practical skills discussed in the text. This will help you effectively supervise hospitality workers.
  • Q: Is this book appropriate for students studying hospitality? A: Yes, this book is ideal for students planning careers in the hospitality industry. It offers foundational knowledge that is critical for their education.
  • Q: What leadership qualities does this book help develop? A: The book helps develop qualities such as effective communication, conflict resolution, and team building. These skills are vital for success in hospitality management.
  • Q: How should I care for this book to keep it in good condition? A: To keep the book in good condition, store it in a dry place and avoid exposing it to direct sunlight. This will help preserve its pages and binding.
  • Q: What if the book arrives damaged? A: If the book arrives damaged, you should contact the seller for a return or exchange. Most retailers have policies in place to handle such issues.
  • Q: Can I return this book if I'm not satisfied? A: Yes, most retailers offer a return policy if you are not satisfied with your purchase. Be sure to check the specific return policy of the seller.
  • Q: Is there a warranty for this book? A: No, books typically do not come with a warranty. However, you can refer to the return policy if you encounter any issues.
  • Q: How can this book help with employee training? A: This book provides practical strategies for employee training, focusing on performance effectiveness and skill development. It is a valuable resource for supervisors.
  • Q: Does this book include real-world examples? A: Yes, the book includes numerous examples and case studies. These real-world applications enhance understanding of the concepts discussed.

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