Title
Supportive Accountability: How to Inspire People and Improve Performance,Used
Delivery time: 8-12 business days (International)
Inspire Employees and Improve Performance with Supportive Accountability LeadershipTMSome leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.Sylvia Melena is the architect of the Supportive Accountability Leadership ModelTM, a simple but powerful framework that helps leaders create an engaging work environment while promoting accountability and improving performance.Supportive Accountability is perfect for new and emerging managers and supervisors and those seeking a refresher or struggling with employee performance.Through a mix of stories, actionable tips, and tools, you'll learn how to: Master the art of supportive leadership Inspire employees to advance your organization's vision Monitor performance and customer service efficiently Lead effective performance improvement conversations Pinpoint critical support factors to unleash performance Wield the power of employee recognition Boost performance through progressive discipline Document skillfullyFree Performance Documentation ToolkitYou'll also receive a free copy of the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.If you want a highly complex book, this one is not for you.Supportive Accountability is simple, practical, and actionable. Its supported by decades of peerreviewed international research but tested in the trenches of management. Its written for new leaders and loved by seasoned executives who want to focus their leadership teams on achieving performance management excellence.The book has sold thousands of copies in five continents and has been used to develop leaders in university and workplace settings.Recipient of the International Latino Book Awards Honorable Mention Medal for Best Business BookFinalist for the FOREWORD Indies Book of the Year Award in Business & EconomicsWinner of the San Diego Book Award for Best Published Business
By changing our most important processes and
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.