Title
Switch: How to Change Things When Change Is Hard,Used
Delivery time: 8-12 business days (International)
Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems the rational mind and the emotional mindthat compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort but if it is overcome, change can come quickly.In Switch, the Heaths show how everyday people employees and managers, parents and nurses have united both minds and, as a result, achieved dramatic results: The lowly medical interns who managed to defeat an entrenched, decadesold medical practice that was endangering patients The homeorganizing guru who developed a simple technique for overcoming the dread of housekeeping The manager who transformed a lackadaisical customersupport team into service zealots by removing a standard tool of customer serviceIn a compelling, storydriven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is the main focus of 'Switch: How to Change Things When Change Is Hard'? A: 'Switch' explores the challenges of making lasting changes in personal and professional contexts, emphasizing the conflict between our rational and emotional minds.
- Q: Who are the authors of this book? A: The book is authored by Chip Heath and Dan Heath, who are known for their expertise in psychology and communication.
- Q: What type of binding does this edition have? A: This edition of 'Switch' is available in audio CD format.
- Q: When was 'Switch' published? A: 'Switch' was published on February 16, 2010.
- Q: What category does this book fall under? A: 'Switch' is categorized under Personal Transformation.
- Q: Is the book suitable for beginners in personal development? A: Yes, 'Switch' is written in an accessible style that makes it suitable for readers new to personal development concepts.
- Q: What are some key themes discussed in 'Switch'? A: Key themes include the duality of human motivation, the importance of overcoming emotional resistance, and strategies for implementing successful change.
- Q: Can 'Switch' help with workplace change initiatives? A: Yes, the book provides practical insights and real-life examples that can assist individuals and managers in leading change within organizations.
- Q: Is there any specific audience that would benefit most from this book? A: 'Switch' is beneficial for a wide audience, including managers, educators, parents, and anyone facing challenges in making changes.
- Q: What is the overall message of 'Switch'? A: The overall message of 'Switch' is that understanding the interplay between our rational and emotional selves can lead to successful and lasting change.