Taking The War Out Of Our Words

Taking The War Out Of Our Words

SKU: SONG0998244600
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
15 days return policy
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Tags : Books

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Whether We Are Dealing With A Rude Clerk, Our Child Saying, That'S Not Fair!, Our Spouse Ignoring Us, Or An Uncooperative Coworker, In Our Struggle To Respond Effectively, We Often Become Defensive Sometimes Without Even Realizing It. Despite Good Intentions, We Can Become Manipulative And Controlling, Even With Those We Love Most. In This Groundbreaking Book, Sharon Ellison Takes Us To The Root Of Our Communication Problems. She Shows Us How Defensiveness Functions In Our Lives And Can Lead To Hurtful Power Struggles, Outlining The Six Basic Patterns We Use: * Selfbetrayal * Avoidance * Excuses * Sabotage * Vindictiveness * Blame Using Her Powerful, Nondefensive Communication Process, You Can Express Yourself With A Compelling Blend Of Vulnerability And Honesty. Learn To: * Ask Disarming Questions That Prompt Others To Drop Their Defenses And Open Up * Give Direct Feedback To Others Without Being Judgmental * Express Your Own Beliefs, Feelings, And Ideas Passionately Without Being Adversarial, So You Can Be Heard And Respected * Set Firm Boundaries That Create Security And Clear Expectations. Taking The War Out Of Our Words Provides Us With Vital Tools For Healing Conflict, Enhancing Selfesteem, Becoming More Open And Spontaneous, Strengthening Relationships, Transforming Organizations, And Guiding The Way Toward Peace In Our Global Community.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

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