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Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Success at work isn't just about working harder. It means thinking and working smarter. The SelfDevelopment for Success series helps you quickly improve basic but crucial professional skillsand ensure your ongoing career success.These brief, visually attractive, interactive books let you assess your current strengths, target weak areas, and build your knowledge and skills. You get an entire skillstraining workshopcomplete with charts, checklists, exercises, and questionnaires.With Telephone Techniques, you'll learn how to: * Get your message through to people the first time around * Deal with aggression and handle complaints * Practice the art of influencing people via the telephone * Tame the telephoneyou CAN control it! * Improve your telephone techniques and boost your business.Other titles in the series: Effective Communication Effective Delegation Effective Interviews Perfect Presentations Selection Interviewing Stress Management Time Management
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