Ten Secrets: A Healthcare Quality Improvement Handbook,Used
Ten Secrets: A Healthcare Quality Improvement Handbook,Used

Ten Secrets: A Healthcare Quality Improvement Handbook,Used

SKU: DADAX1731380127 In Stock
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Use these ten secrets from the quality experts to improve your healthcare organization and succeed in your next quality project!Ten secrets, six experts, and over 50 years of combined healthcare quality improvement experience means zero problems for you and your team.If 99.9% correct were ok in highstakes fields, it would be fine if a plane crash happened just about every day at a busy airport like Boston's Logan, Philadelphia International, or Tampa International Airport. After all, people would say, 99.9% is good enough, right?In fact, 99.9% errorfree is not ok in Healthcare. And in Ten Secrets, national quality experts including Malcom Baldrige Award reviewers, Lean Six Sigma Master Black Belts, and practicing healthcare providers share key, highlevel information to help get you and your team beyond routine levels of performance...because the patients are worth it.Recent Reviews of Ten Secrets: A Healthcare Quality Improvement Handbook"Wow. Ten Secrets really clued our team in about issues we'd never considered in healthcare quality." Michelle Silverman, CMO "This is a small book, but a mighty one. Each of the Ten Secrets really made us reconsider what we are doing and it did so for the better." Steven Gillespie, Chief of Surgery "I've been working in healthcare process improvement for five years, and Ten Secrets picks up on many of the issues I've seen and offers great advice about how to be successful in improving healthcare." Matthew Hinsman, Director of Operational Excellence "Secret Five hits the nail on the head. I wish I'd read that one four years ago." Linda Hinder, Director of Respiratory Therapy "Ten Secrets is the title, but it really hits on many more important concepts than just ten. This little book delivers much more valuable info than simply ten tools and tips."Robert Houseman, Director of Nursing Quality??? Learn from the prosWhat do two Malcolm Baldrige Award reviewers, three healthcare operations specialists, two Healthcare Lean Six Sigma Master Black Belts, and three practicing clinicians all have in common? They want to share some of their knowledge about healthcare quality improvement with you! In Ten Secrets, the team of experts shares key, high level information about quality improvement in the field. Use their knowledge and experience to improve your odds of success with your next healthcare quality improvement project or healthcare quality system deployment!??? Review the tools, tips, and techniquesTen Secrets shares specific key points to help you improve your quality efforts no matter which quality tools you're using. Whether your organization uses Lean, Six Sigma, TQM, Baldrige Excellence framework, or any of the wellknown tools of quality improvement, Ten Secrets gives you techniques to be more successful than ever as you work to improve healthcare quality.??? Use these keys to successLet Ten Secrets share keys to success learned by the author team over more than a combined 50 years working in healthcare quality. Ten Secrets shares high level keys to success that empower you and your team to achieve in the pursuit of quality. Imagine leading your team to more success in improving quality than ever before as you use the information from the Ten Secrets team!Scroll up and grab a copy of Ten Secrets today to improve care for your patients and to make your next healthcare quality improvement project a success!

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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