Title
Tests That Work: Designing and Delivering Fair and Practical Measurement Tools in the Workplace,Used
Delivery time: 8-12 business days (International)
The only practical business resource available that shows you howto use tests to assess skills and values in the workplace!Loaded with figures, tips, checklists, and examples, Tests ThatWork gives you everything you need to use assessments responsiblyand effectively at your organization.You know the effects of mediocre workplace performance: reducedprofitability, poor productivity, and diminished customer andemployee satisfaction. But while you know the effects, finding thecauses can seem nearly impossible. Do some of your employees needto improve their execution of basic tasks? Should some of youremployees work on expanding their knowledge? How can you answerthese questions?Tests enable you to find answers such as these. But manyorganizations are afraid to use assessments: test development andexecution is complicated. Bad tests can seem punishing oroffensive, and yield inconclusive or incorrect results.That's why noted consultant Odin Westgaard brings you Tests ThatWork, the only practical resource available that shows you how touse tests to assess skills and values in the workplace. Westgaardoffers you invaluable advice whether you're developing andadministering testsor merely selecting them.'Confusion has reigned in the realms of tests, testing, andcalibrating human performance. Until now. This book will be on mydesk the shelf is too far away!'Roger Kaufman, professor and director, office for needsassessment and planning, Florida State University; coeditor, TheGuidebook for Performance Improvement'This is one valuable book I won't loan to anyone. I'd never get itback! It's that good.'Kery Mortenson, senior site training specialist, AbbottLaboratoriesYou'll learn how to:* Test organizational attitudes* Examine test validity and reliability* Manage ethical issues related to test administration* Evaluate and report test results . . . and more!You'll use tests to:* discover where training is needed* determine whether training was successful* analyze an organizational culture* assess opinions and preferences* and more!Whether you're a manager who's considering using tests at yourorganization, a human resource development professional who'sdesigning and implementing tests for your clients, or an educatoror student engaged in the study or practice of assessment thisis the resource for you!
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Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.