The 2013 Pfeiffer Annual: Training,Used

The 2013 Pfeiffer Annual: Training,Used

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The Leader in Resources for Training & HR Professionals for the Past Four Decades Experiential Learning Activities Instruments ArticlesFor more than 40 years, The Pfeiffer Annuals have helped professionals in the workplace learning and performance field to stay ahead of their organizations' needs.The 2013 Pfeiffer Training Annual is no exception. It offers a handson guide to the latest thinking and approaches to training and development. To address the need for leadership development, the Annual presents a 'Preparing Leaders for the Future' theme, with valuable information on such practical topics as improving learning and performance, exploring skills of successful leaders, the supervisor's motivational tool kit, and much more.ELAs are presented as complete, readytouse training designs. This year in the Editor's Choice section Karl Albrecht shares his ideas for thinking more clearly, creatively, and cleverly and Lou Russell offers a realworld activity that helps participants see how they contribute to the stress and frustration of their work day.Use the articles section for your own professional development or as a lecture resource within your training sessions. Musthaves in this section include articles by Catherine Rezak, Homer H. Johnson, and Leonard D. Goodstein.With the depth and breadth of resources, the Annual content is entirely new each year, ensuring a steady stream of contemporary knowledge and tools. Use the Annual to stay on top of developments within the profession, dip into the content for a contribution that targets a specific performance need, or to develop a complete program, and learn how others in the field are tackling the everincreasing challenges of developing a capable, productive workforce.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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