Title
The Art and Science of Competency Models: Pinpointing Critical Success Factors in Organizations,Used
Delivery time: 8-12 business days (International)
How Do You Ensure that Employees Are Doing the Right Things?Many of us ask, 'What does it take to do a job well?' and stopthere. But there's more to it than that.What skills and knowledge are necessary for effectiveness in acertain job? Does the employee have the appropriate skills andknowledge, or is some kind of training necessary? Are these jobexpectations aligned with the culture and strategy of theorganization as a whole?These questions are essential to performance improvementefforts. And competency modeling is designed to help you findanswers to questions such as these.A competency model is . . . a descriptive tool that identifiesthe skills, knowledge, personal characteristics, and behaviorsneeded to effectively perform a role in the organization and helpthe business meet its strategic objectives.From the authors of the bestselling book The Art and Science of360 Feedback comes this guide to the design andimplementation of competency models.'The authors have taken competency modeling out of the domain ofacademics and social scientists by creating a practical 'howto'work that clearly and simply explains the steps in developing andusing competency models. I recommAnd this book to anyone whose jobincludes the pinpointing and sharpening of relevant competencies,for themselves or for others.'Scott B. Parry, chairman, Training House'Lucia and Lepsinger have demystified competency models and putin the hands of the reader a blueprint for developing meaningfulrecruiting, performance measurement, and succession planningsystems. They succeed with a straightforward, pragmatic style,using actual examples that make the book an easy read.'Frank Ashen, senior vice president, New York StockExchangeGet the Results You Expect!Competency models are a means of ensuring that your investmentin your employees will yield the expected results. The popularityof competency modeling is steadily increasing: human resourceproYou'll use this cuttingedge guide to:* Clarify job and work expectations* Hire the best available people* Maximize productivity* Enhance a 360 feedback process* Align behavior with organizational strategies and values* Adapt to change
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.