Title
The Best Friends Staff: Building a Culture of Care in Alzheimer's Programs,Used
Delivery time: 8-12 business days (International)
The Best Friends approach is changing the lives of people around the world by improving the quality of life not only for clients with Alzheimers disease but also for the staff providing care. Authors Virginia Bell and David Troxel are recognized internationally for their innovative work helping people with dementia. Here, they present a training approach geared to help your staff achieve better outcomes and more rewarding experiences and help you retain an effective, satisfied staff. Read stories and ideas from real staff in facilities worldwide who are already implementing the Best Friends approach with their residents. Get the inspiration and working tools to transform your care culture, including hundreds of case studies illustrating successful programs, creative ideas you can use to implement change, proven advice on staff training and retention, and a training toolkit in each chapter that features learning exercises, activities, games, and resources. Help your staff make every day more enjoyable and secure for people with Alzheimer s disease and more rewarding for themselves.
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.