Title
The Certified Quality Manager Handbook/With Supplemental Section,Used
Delivery time: 8-12 business days (International)
The Quality Management Division of the American Society for Quality has put together the ultimate preparatory guide for the Certified Quality Manager Exam. The Certified Quality Manager Handbook thoroughly describes each portion of the exam, providing insights, definitions, and sample exam questions. Each part also includes a bibliography for further reference. In addition to helping them pass the exam, quality managers will find the book very helpful as a desk reference.Written in a collaborative effort by the Quality Management Division of ASQ, the Certified Quality Manager Handbook is one of the most comprehensive books ever on the subject of quality management, specifically on the Certified Quality Manager Exam. The book helps those seeking certification by providing a collection of study questions and answers, simulating those found on the actual exam. The included study questions are conveniently packaged in a separate removable booklet, meaning the main text can be brought into the exam and used in the openbook portion. In addition, the book features an in depth glossary providing definitions to terms that are crucial to the complete understanding of quality management and the passing of the certification exam.The Certified Quality Manager Handbook does more than provide the information needed for passing the exam. It is also an excellent desk reference for those who want to learn more about quality management, including professionals who may already be certified. Written by a team of experts with years of experience in Quality Management, this book will be a great source of information for quality professionals, even years after completing the exam.
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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.