Title
The Certified Six Sigma Black Belt Handbook,New
Delivery time: 8-12 business days (International)
The Certified Six Sigma Black Belt Handbook Is The Most Comprehensive Reference For All Six Sigma Black Belts (Or Anyone Planning To Become A Black Belt) Currently Available. Written By Two Uniquely Qualified Experts, All Aspects Of Six Sigma Are Covered, From Its Value And History To The Voice Of The Customer, Project Management, All Requisite Methodologies And Tools, Testing And Analysis, Lean Enterprise, Design For Six Sigma (Dfss), Failure Mode And Effects Analysis, And Much More. The Authors Numbered The Chapters To Align With The Body Of Knowledge Specified For The Asq Certified Six Sigma Black Belt Examination Therefore, If Youre Struggling With A Particular Point In The Body Of Knowledge, You Can Easily Refer To The Correspondingly Numbered Chapter Or Section Of The Book For Explanation And Clarification.The Cdrom That Is Included With The Handbook Contains A Wide Selection Of Supplementary Problems Covering Each Chapter And A Simulated Six Sigma Black Belt Exam Which Has Problems Distributed Among The Chapters According To The Scheme Published In The Body Of Knowledge For The Asq Certification.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'The Certified Six Sigma Black Belt Handbook'? A: The handbook provides a comprehensive reference for Six Sigma methodologies, covering essential topics such as project management, voice of the customer, and various tools and techniques related to Six Sigma.
- Q: Who are the authors of this handbook? A: The book is authored by Donald W. Benbow, who is uniquely qualified in the Six Sigma field.
- Q: What edition is this handbook? A: This is the first edition of 'The Certified Six Sigma Black Belt Handbook', and the number line starts with '2'.
- Q: Is there any supplementary material included with the book? A: Yes, the handbook includes a CD-ROM that contains additional problems for practice and a simulated Six Sigma Black Belt exam.
- Q: What is the condition of the used book? A: The book is listed in 'Very Good' condition, indicating that it has been well-maintained.
- Q: How many pages does the handbook have? A: The handbook contains 353 pages, making it a detailed resource for Six Sigma practitioners.
- Q: What category does this book fall under? A: The book is categorized under Management, making it suitable for professionals seeking to enhance their skills in Six Sigma.
- Q: What topics are covered in this handbook? A: The handbook covers various topics such as the value and history of Six Sigma, methodologies, tools, testing, analysis, lean enterprise, and design for Six Sigma.
- Q: When was 'The Certified Six Sigma Black Belt Handbook' published? A: The handbook was published on January 1, 2005.
- Q: Can this book help with ASQ Certified Six Sigma Black Belt examination preparation? A: Yes, the chapters are numbered to align with the ASQ Certified Six Sigma Black Belt body of knowledge, making it easier to reference specific topics for exam preparation.