The Certified Six Sigma Green Belt Handbook, First Edition,Used

The Certified Six Sigma Green Belt Handbook, First Edition,Used

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ASQ's brand new Six Sigma Green Belt Certification is here and this is the book to help prepare! This latest entry in ASQ's popular series of handbooks explicitly follows the certification's Body of Knowledge and addresses each topic to exactly the level Green Belts need. From lean and project management to statistics and data analysis, the DMAIC process is explained in a clear and insightful manner. Figures, tables, references, useful appendices, and a full sample test only add to this book's comprehensiveness. ***A new edition is available.

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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Frequently Asked Questions

  • Q: What is the main purpose of 'The Certified Six Sigma Green Belt Handbook'? A: The handbook serves as a reference manual for individuals preparing for the ASQ's Certified Six Sigma Green Belt certification exam and offers guidance for conducting successful Green Belt projects.
  • Q: Who is the author of this handbook? A: The book is authored by Roderick A. Munro, Ph.D., who has experience in Six Sigma methodologies and was involved in creating the first edition of the handbook.
  • Q: What is included in the CD-ROM that comes with the book? A: The CD-ROM includes introductory Lean video clips from Gemba Academy, practice exam questions, templates, forms, and an expanded acronym list to aid in understanding and preparation.
  • Q: How many pages does this handbook have? A: The handbook contains 443 pages, providing comprehensive information on Six Sigma practices and processes.
  • Q: What is the binding type of this book? A: The book is available in hardcover binding, which is durable and suitable for frequent reference.
  • Q: Is this book suitable for beginners in Six Sigma? A: While the handbook is designed for those preparing for the Green Belt exam, it assumes a basic understanding of process improvement concepts, making it more suitable for individuals with some prior knowledge.
  • Q: What features make this book helpful for exam preparation? A: The book includes updated content aligned with the ASQ Body of Knowledge, new appendices, practice questions, and electronic resources that enhance the learning experience.
  • Q: Can I access any additional resources with this book? A: Yes, purchasers of the book can receive a free copy of the Quality Gamebox software, which provides further tools for learning and application.
  • Q: What edition of the handbook is this? A: This is the first edition of 'The Certified Six Sigma Green Belt Handbook,' published on January 1, 2008.
  • Q: What condition is the book in when purchased? A: The book is available in new condition, ensuring that it is in perfect shape for use.