Title
The Challenge Culture: Why The Most Successful Organizations Run On Pushback
Delivery time: 8-12 business days (International)
The executive chairman and former CEO of Dunkin' Donuts and Baskin Robbins reflects on the unique, resultsoriented discipline he's developed over decades of leadership, which provides a blueprint for any organization to achieve prosperity.We live in an era in which successful organizations can fail in a flash. But they can cope with change and thrive by creating a culture that supports positive pushback: questioning everything without disrespecting anyone.Nigel Travis has forty years of experience as a leader in large and successful organizations, as well as those facing existential crisissuch as Blockbuster as it dawdled in the face of the Netflix challenge. In his ten years as CEO and chairman of Dunkin' Brands, Travis finetuned his ideas about the challenge culture and perfected the practices required to build it. He argues that the best way for organizations to succeed in today's environment is to embrace challenge and encourage pushback. Everyonefrom the new recruit to the senior leadermust be given the freedom to speak up and question the status quo, must learn how to talk in a civil way about difficult issues, and should be encouraged to debate strategies and tacticsalthough always in the spirit of shared purpose. How else will new ideas emerge? How else can organizations steadily improve?Through colorful storytelling, with many examples from his own careerincluding his leadership in turning around the fearridden culture of the Londonbased Leyton Orient Football Club, of which he is part ownerTravis shows how to establish a culture that welcomes challenge, achieves exceptional results, and ensures a prosperous future.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Related Products
You may also like
Frequently Asked Questions
- Q: What is the main theme of 'The Challenge Culture'? A: 'The Challenge Culture' emphasizes the importance of creating an organizational culture that encourages positive pushback, allowing employees to question the status quo in a respectful manner to foster innovation and improvement.
- Q: Who is the author of the book and what is his background? A: The author, Nigel Travis, is the former CEO of Dunkin' Donuts and Baskin Robbins, with over forty years of experience in leadership roles across various organizations, including those facing significant challenges.
- Q: What are the key benefits of implementing a challenge culture in an organization? A: Implementing a challenge culture can lead to improved communication, increased innovation, enhanced problem-solving capabilities, and a more resilient organization that can adapt to change effectively.
- Q: How does the author illustrate the concept of a challenge culture? A: Nigel Travis uses colorful storytelling and real-life examples from his career, including his experience with the Leyton Orient Football Club, to demonstrate how a challenge culture can drive exceptional results.
- Q: What type of readers would benefit from this book? A: 'The Challenge Culture' is beneficial for business leaders, managers, and anyone interested in organizational development, as it provides practical insights on fostering a productive work environment.
- Q: Is the book suitable for individuals outside the business sector? A: Yes, while it is primarily focused on business practices, the principles of encouraging open dialogue and constructive feedback are applicable to various fields and personal development.
- Q: What is the format and length of 'The Challenge Culture'? A: The book is available in a hardcover format and consists of 288 pages, making it a comprehensive yet accessible read.
- Q: When was 'The Challenge Culture' published? A: 'The Challenge Culture' was published on September 18, 2018.
- Q: Are there any specific strategies mentioned in the book for fostering a challenge culture? A: Yes, the book outlines several strategies, including encouraging open communication, teaching civil discourse on difficult issues, and promoting debate among team members to enhance collaborative problem-solving.
- Q: Can this book help with leadership development? A: Absolutely, 'The Challenge Culture' offers valuable insights into effective leadership practices that promote a healthy organizational culture and drive success.