Title
The Change Agent: A Leadership Fable About Transforming Corporate Culture,New
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
In This Compelling Leadership Fable, The Change Agent Illustrates The Awesome Impact That Culture Has On Desired Results And Provides A Proven Methodology For Transforming Corporate Culture!The Challenge: Fewer Than 30% Of American Workers Are Fully Engaged At Work. Each Year, This Disengaged Workforce Costs Corporations And Institutions Millions Of Dollars In Lost Productivity Due To Absenteeism And Poor Execution, Lost Revenue Due To Dismal Customer Service, And Wasted Hiring And Training Expenses Due To High Turnover, Etc.The Solution: The Change Agent Gives Leaders The Key Principles And Tools Necessary To Get Discretionary Effort ('Wantto' Rather Than 'Haveto' Behavior) From All Employees By Creating A Motivating Corporate Culture.Praise For Mark Sasscer, Author:'I Think Mark Is Being Modest When He Uses The Term 'Culture Change' To Describe His Work. I Truly Believe It Is Transformational, Because The Condition, Nature, And Character Of A Company Are Impacted In A Deep Way!'Jane Altobelli, Senior Vice President, Culligan International'In The Crowded And Overhyped World Of Change Management, Mark Sasscer Is The Voice That Makes Sense. With A Candid, Practical Approach To Culture Change, Mark'S Insights And Coaching Allow Leaders And Organizations To Improve Performance By Working On Behaviors That Matter.'Paul Masterton, President, Rr Donnelley Europe'Mark Is One Of The Few Individuals Who Have Recognized The Connection Between Behaviors And Results. In Today'S World, An Organization That Values And Rewards Positive Behaviors Will Achieve Results Beyond Their Wildest Dreams. That'S What Mark Sasscer Is All About!'Peter Butler, Chief Operating Officer, Rush University Medical Center'Mark Sasscer'S Knowledge Of The Culturechange Process Is Only Exceeded By His Passion For Teaching It!'Dave Gabriel, Presiden
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.